Portal - The Client API /api/v3/clients/me/chains/{chain}/assets endpoint is experiencing issues on EVM chains – Incident details

All systems operational

The Client API /api/v3/clients/me/chains/{chain}/assets endpoint is experiencing issues on EVM chains

Resolved
Degraded performance
Started 10 days agoLasted 35 minutes

Affected

Client API

Degraded performance from 2:48 PM to 3:22 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our upstream vendor implemented a fix impacting the GET https://api.portalhq.io/api/v3/clients/me/chains/{chain}/assets endpoint on EVM chains and are currently monitoring the result.

  • Investigating
    Investigating
    We are currently investigating this incident.